At MKD Therapy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

​

1. Who We Are

MKD Therapy provides professional counselling, therapy, ADHD assessments, and clinical supervision services. For the purposes of data protection laws, MKD Therapy is the “Data Controller” of your personal information.

​

2. Information We Collect

We may collect and process the following types of personal data:

• Personal details: Name, email address, phone number, and contact preferences.

• Health-related information: Shared voluntarily during assessments, therapy, or enquiry forms.

• Technical data: IP address, browser type, and website usage (via cookies/analytics).

• Payment information: If applicable, when booking or paying for services.

​

3. How We Use Your Information

We use your data to:

• Provide therapy, assessments, and supervision services.

• Respond to enquiries and manage bookings.

• Communicate important updates regarding your sessions.

• Maintain records for legal, professional, and safeguarding obligations.

• Improve our website and services.

​

4. Legal Basis for Processing

We process your information under the following lawful bases:

• Consent: When you agree to share your data with us.

• Contract: To deliver the services you have requested.

• Legal obligation: To comply with regulations and safeguarding responsibilities.

• Legitimate interests: To improve our services and manage our business effectively.

​

​

5. Sharing Your Information

Your information will be kept strictly confidential. We do not sell or trade your data. We may share information only when necessary with:

• Supervisors or professional bodies (for ethical and professional practice).

• Healthcare professionals, if safeguarding or risk concerns arise.

• Service providers (e.g., secure booking/payment systems).

• Legal or regulatory authorities, if required by law.

​​

​

6. Data Storage & Security

• We store your information securely and only for as long as necessary.

• Health and therapy records are retained in line with professional and legal requirements.

• Digital data is protected through secure systems, and paper records are stored safely.

​

​

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data, where applicable.

• Restrict or object to how your data is processed.

• Request transfer of your data to another provider.

To exercise your rights, please contact us using the details below.

​

​

8. Cookies & Website Analytics

Our website may use cookies to enhance user experience and track website performance. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

​

​

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites, so please review their policies separately.

​

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: MKDtherapy@outlook.com

​